RedOne 4G LTE - Frequently Asked Questions



Where can I sign up to RedOne Mobile?
Submit to us the registration via RedOne Online Registration System (MYRORS)

Can I switch to RedOne Mobile and keep my existing number?
Yes,keep the number by applying for Mobile Number Portability (MNP).

How long will it take to activate my line?
New registration will take 24 hours for activated. For MNP, it will take 3-5 working days.

Do I need to pay anything else, apart from my monthly commitment fee?
Well, we do a ask for a deposit equivalent to 50% from the credit limit, but this money remains yours and will be refunded should you choose to terminate the line. There is also a one-off RM10 registration fee for Personal registrations, and an RM10 stamp duty charge (only applied to the Primary account, not applicable to subsequent lines added under the account).